FAQ

When will my order ship?

All orders are processed & shipped within 24 hours of being placed, with the exception of weekends. Orders placed from Friday afternoon to Sunday will be shipped the following Monday MST.

What is the delivery time?

Domestic orders containing 1-5 bottles are shipped with USPS First Class, which is a 3-5 day delivery time.

Orders with 6+ bottles are shipped USPS Priority, which is a 2-3 day delivery time

All orders will be given a tracking number and courier contact information.

Due to the current situation, carriers may be delayed with their transit times.

Do you ship outside of USA?

Currently we only accept orders from USA.

Where are your products manufactured?

We can be proud that our products are manufactured in the West Jordan, Utah, USA

Is my credit card information secure?

Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use secure encryption service to process all payments.

Can I track my package?

We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.

What is your return policy?

We are certain that you're going to love our products & they will greatly benefit your health. But to make the process 100% risk free for every customer, we offer a 60-day money back guarantee on both opened and unopened bottles. Please contact our support team at help@vitals-health.com for more details. Our customers are responsible for paying for the shipping cost to send back returning product.